Terms of Service

1. Introduction and Acceptance

Welcome to Anthony's coal fired pizza. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "You," or "Your") and Anthony's coal fired pizza ("Company," "We," "Us," or "Our") governing your access to and use of our website located at pizzas-anthonys.rest, our mobile applications, and all related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have parental consent
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete registration information
• Not be prohibited from receiving our services under applicable laws

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or via email. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

2. Definitions

For purposes of these Terms, the following definitions apply:

2.1 Key Terms

• "Company," "We," "Us," "Our": Anthony's coal fired pizza, a food service business operating in the United States
• "User," "You," "Your": Any individual or entity accessing or using our Services
• "Services": Our website, mobile applications, food delivery services, catering services, and all related offerings
• "Content": All text, graphics, images, music, software, audio, video, and other materials available through our Services
• "Website": Our online platform located at pizzas-anthonys.rest and all associated subdomains
• "Order": Any request for food products or services submitted through our platform
• "Delivery Zone": Geographic areas where we provide delivery services

3. Use of Services

3.1 Permitted Use

You may use our Services for:

• Personal, non-commercial purposes
• Placing legitimate food orders
• Accessing menu information and restaurant details
• Communicating with our customer service team
• Participating in promotional activities

3.2 Prohibited Use

You agree not to:

• Use our Services for any illegal or unauthorized purposes
• Violate any laws, regulations, or third-party rights
• Transmit harmful, threatening, abusive, or defamatory content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our Services or servers
• Use automated systems to access our platform without permission
• Copy, distribute, or modify our content without authorization
• Impersonate others or provide false information
• Engage in spam or unsolicited communications
• Place fraudulent orders or use invalid payment methods

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4.2 Account Security

You are solely responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Immediately notifying us of unauthorized access
• Choosing a secure password

4.3 Account Limitations

Each person may maintain only one active account. We reserve the right to terminate duplicate accounts without notice.

4.4 Account Termination

We may suspend or terminate your account at our discretion if you violate these Terms or engage in conduct we deem inappropriate or harmful to our business or other users.

5. Products and Services

5.1 Food Safety and Quality Standards

We are committed to maintaining the highest food safety and hygiene standards. All our food preparation follows local health department regulations and industry best practices. However, we cannot guarantee that our facilities are completely free from allergens.

5.2 Allergen Information and Disclaimer

IMPORTANT ALLERGEN NOTICE:

Our kitchen handles common allergens including wheat, dairy, eggs, soy, nuts, and seafood. While we take precautions to prevent cross-contamination, we cannot guarantee that any item is completely free from allergens. Customers with food allergies should exercise caution and inform us of their allergies when ordering.

5.3 Product Descriptions

We strive to provide accurate descriptions of our menu items, including ingredients and nutritional information. However, recipes may change, and we reserve the right to modify menu items without notice.

5.4 Pricing and Availability

All prices are subject to change without notice. Menu items are subject to availability. We reserve the right to limit quantities and refuse service at our discretion.

5.5 Order Acceptance and Processing

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance until payment is processed and the order is prepared.

5.6 Delivery Terms and Conditions

Delivery services are available within our designated delivery zones. Delivery times are estimates and may vary due to weather, traffic, or high demand. We are not responsible for delays beyond our control.

5.6.1 Delivery Zone Restrictions

Delivery is limited to areas within our service radius. Orders outside our delivery zone will be declined.

5.6.2 Minimum Order Requirements

Delivery orders may be subject to minimum order amounts, which vary by location and may change without notice.

5.6.3 Temperature-Sensitive Items

We take special care to maintain food temperature during delivery. However, we recommend consuming delivered food promptly upon receipt to ensure optimal quality and safety.

5.7 Order Cancellation and Modification

Orders may be cancelled or modified only before preparation begins. Once food preparation has started, orders cannot be changed or cancelled. Cancellation requests must be made by contacting customer service.

5.8 Payment Terms

Payment is required at the time of order. We accept major credit cards, debit cards, and other approved payment methods. All transactions are processed securely.

5.9 Food Quality Guarantee

We stand behind the quality of our food. If you are unsatisfied with your order, please contact us within 24 hours of delivery or pickup for resolution.

5.10 Returns and Refunds

For detailed information about returns and refunds, please refer to our Refund Policy.

6. Intellectual Property

6.1 Our Ownership

All content, trademarks, service marks, logos, trade names, and other intellectual property displayed on our Services are owned by or licensed to us. This includes but is not limited to:

• Website design and layout
• Menu descriptions and photographs
• Company logos and branding
• Software and applications
• Marketing materials

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes only.

6.3 User Content License

By submitting content to our Services (reviews, comments, photos), you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content for business purposes.

6.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Content

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, and photographs.

7.2 Content Standards

User content must not:

• Be false, misleading, or defamatory
• Violate any laws or regulations
• Infringe on intellectual property rights
• Contain harmful or malicious code
• Include personal information of others
• Be obscene, offensive, or inappropriate

7.3 Content Removal

We reserve the right to remove any user content that violates these Terms or that we deem inappropriate, without notice.

7.4 No Endorsement

User content does not reflect our views or opinions. We do not endorse any user-generated content.

8. Disclaimers

8.1 Service Availability

Our Services are provided "as is" and "as available." We do not warrant that our Services will be uninterrupted, error-free, or completely secure.

8.2 Food Service Disclaimers

While we maintain high standards, we disclaim all warranties regarding:

• Exact delivery times
• Food temperature upon delivery
• Absence of allergens
• Nutritional accuracy

8.3 Third-Party Content

We are not responsible for third-party content, websites, or services accessible through our platform.

8.4 Professional Advice

Information provided through our Services is for general purposes only and should not be considered professional dietary or medical advice.

9. Limitation of Liability

9.1 Liability Limits

To the maximum extent permitted by law, our total liability for any claims arising from or relating to these Terms or your use of our Services shall not exceed the amount you paid for the specific service giving rise to the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Business interruption
• Loss of data
• Food poisoning or allergic reactions (except as required by law)
• Emotional distress

9.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or supplier issues.

10. Indemnification

10.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Anthony's coal fired pizza and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your infringement of third-party rights
• Any content you submit

10.2 Defense Rights

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

11. Third-Party Links and Services

11.1 External Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of such external sites.

11.2 Third-Party Terms

Your interactions with third-party services are governed by their respective terms and conditions.

11.3 No Endorsement

Links to third-party sites do not constitute an endorsement of their content or services.

12. Termination

12.1 Termination by Company

We may suspend or terminate your access to our Services immediately, without notice, for conduct that violates these Terms or is harmful to our interests or other users.

12.2 Termination by User

You may discontinue using our Services at any time. Account deletion requests should be submitted to customer service.

12.3 Effect of Termination

Upon termination:

• Your right to use our Services ceases immediately
• Outstanding orders will be fulfilled or refunded as appropriate
• Certain provisions of these Terms will survive termination

13. Governing Law and Disputes

13.1 Applicable Law

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict of law principles.

13.2 Jurisdiction

Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of Orange County, Florida.

13.3 Dispute Resolution

We encourage informal resolution of disputes. Please contact our customer service team before pursuing legal action.

13.4 Class Action Waiver

You agree to bring claims against us only in your individual capacity and not as part of any class action or representative proceeding.

14. Changes to Terms

14.1 Modification Rights

We reserve the right to modify these Terms at any time to reflect changes in our services, business practices, or legal requirements.

14.2 Notice of Changes

Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications (mobile users)

14.3 Acceptance of Changes

Your continued use of our Services after notification of changes constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and us.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

We may assign these Terms without your consent. You may not assign your rights or obligations without our written consent.

15.5 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond their reasonable control.

15.6 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

16. Contact Information